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  1. SuiteBox Support
  2. Frequently Asked Questions
  3. Video & Audio

Video & Audio

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  • Why did I get kicked out of my meeting?
  • What are the video and audio requirements?
  • What is the recommended bandwidth?
  • I can hear an echo of my voice during meeting
  • I have given SuiteBox permission to use my webcam but I still do not see myself.
  • Why can’t I see myself during a meeting?
  • Why don't I see a prompt to choose a webcam in Firefox?
  • Can I join a meeting without a webcam, or without sharing a video?
  • Can I mute my microphone?
  • Can I switch between cameras on my device?
  • What is Opentok/Tokbox?

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New Zealand

Phone: 0800 453 161

Address:
8 Mahuhu Cres, Level 4
Britomart,
Auckland

Australia

Phone: 1800 626 657

Address:
358 Riley Street
Surry Hills
Sydney, NSW 2000
Australia

United States

Phone: 1866 306 4169

United Kingdom

Phone: +44 (20) 3875 9529

Address:
86-90 Paul Street
London
EC2A 4NE

South Africa

Phone: +27 21 883 8000

Address:
25 Quantum Street
Technopark
Stellenbosch
South Africa

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Tutorial Videos

  • How to Create a Video Meeting
  • What you can do in a Video Meeting
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  • What you can do in an iPad Meeting
  • How to Configure Your Chrome Settings
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    Video Meeting
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E-Signatures

  • Global overview
  • Definitions of e-signatures
  • NZ law
  • Australian law
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  • Why SBX is "the solution"